REFUND AND RETURNS POLICY

REFUND AND RETURNS POLICY
Welcome to www.screworganizerbox.com (hereinafter referred to as the “Website”). Before you purchase our screw classification storage box, please read the following refund terms carefully. By purchasing on this website, you agree to these terms.

I. Refund Policy Overview
We are committed to providing high-quality products and excellent customer service. If you are not satisfied with the product you purchased, you can apply for a refund in accordance with the refund terms below.
II. Refund Application
●Application Period: You have the right to apply for a refund within 30 days from the date of purchase.
●Application Conditions: To obtain a refund, the product must meet the following conditions:
○The product is unused and in original condition;
○All accessories, instructions and packaging materials are complete.
●Application Process:
○Please contact customer service via email to explain your refund application and provide the order number.
○The customer service team will review your application and respond to you with relevant return instructions.
III. Returns and Refunds
●Return Address: After the refund application is approved, you need to send the product back to the specified return address. Customer service will provide you with specific address information.
● Shipping costs: Unless the item is defective or shipped incorrectly, the return shipping costs are borne by you.
● Refund processing: Once we receive the returned item and confirm its status, the refund will be processed within 7 business days. The refund will be refunded to your original payment method.
IV. Special circumstances
● Damaged or wrong goods: If your item is damaged in transit or shipped incorrectly, please contact us within 48 hours of receiving the goods. We will bear all related shipping costs and process a refund or exchange.
● Promotional products: In certain promotional activities, such as “All sales are final and non-refundable” or “Special items are non-refundable” terms, the refund policy may be different. Please pay attention to the instructions on the relevant page.

We attach great importance to your post-purchase experience and thank you for choosing www.screworganizerbox.com!